Effective Date: June 24, 2025

At SM Trade Wala, we provide digital educational content in the form of online courses. Due to the nature of our products, we do not offer refunds once access to the course has been granted.

No Returns / Refunds Policy

All course purchases made on smtradewala.com are final and non-refundable. Once a course is purchased, immediate access is granted to digital content, and we are unable to process cancellations or returns.

Exceptions – Technical/Transaction Issues

A refund will be considered only in the following cases:

  • The payment was deducted but course access was not granted.

  • There was a duplicate transaction.

  • A failed transaction resulted in payment without confirmation.

  • A verified technical issue prevented course delivery.

Refund Process

If your case qualifies for a refund under the above exceptions:

  • Please email us at smtradewala@gmail.com with proof of payment and details of the issue.

  • Once verified, the refund will be processed within 3 business days.

  • The refund will be credited to your original payment method/account.

Need Help?

If you experience any issue with a purchase or transaction, please contact us promptly:

📧 Email: smtradewala@gmail.com
📞 WhatsApp/Phone: +91 7558652450